Using Telephones and Cell Phones in Mexico

Cell Phones or Satellite Phones for Emergencies
For emergency purposes, Adventure Mexican Insurance highly recommends that you bring a cell phone or satellite phone with you for your Mexican road trip. A mobile phone could save you a lot of time and stress if you are not near a land phone and you need to call for assistance. However, if you do not know how to use your cell phone in Mexico, or if you do not have any service in Mexico, you are guaranteed to have a confusing and frustrating experience. Follow these steps in order to be prepared to use your cell phone in Mexico.

• Contact your US cellular phone service, and ask them what types of Mexico service are available. Most of the cell phone companies offer some type of Mexico service.
  
• Ask for the specific dialing instructions for making calls with your cell phone while in Mexico. Specifically ask how to dial Mexican toll free 800 numbers - because the insurance claims phone number is a Mexican toll free number!
  
• Once you enter Mexico, we highly recommend that you test the insurance claims phone number to make sure you understand how to dial the number properly with your cell phone. You can just say, 'Hi, I am testing to make sure this phone number works'. - Now you know for sure that you can reach the claims and assistance hotline if you require help.
  
• Make sure you dial 01-800 when you are dialing the Mexican toll free insurance claims phone number. Mexican dialing is different form the US, so make certain to dial the 01-800 at the beginning. if you do not put the 01 at the beginning, the number will not work!