HDI Seguros - Mexican Auto Insurance

You can download the HDI Policy Terms and Conditions below:

English Insurance Terms (PDF) or Spanish Insurance Terms (PDF)

HDI Seguros is one of the 4 quality Mexican insurance companies we work with.

HDI, a German insurance company of world prestige, acquired Genworth Seguros Mexico in 2009 to offer innovating products and services backed by a 100% satisfaction guarantee, thus becoming HDI Seguros.

Genworth Seguros Mexico was established as Seguros del Centro, in the city of Leon, Guanajuato, in 1943. In December 1996, it became an affiliated company of General Electric and adopted the name GE Seguros. In 2004, it became part of Genworth Financial, a leading company in the U.S. and 24 other countries.

HDI's strategy is to grow in countries with strong development capacity, and has decided, as part of its global expansion plan, to enter into the Mexican market, and take advantage of Genworth Seguros' structure to initiate development plans in this country.

The mission of HDI Seguros, a company with sound ethical principles, is to protect people's life or property against damage or loss. Since its beginnings as Seguros del Centro, it has distinguished itself by establishing long-term relationships with its clients, and offering the best service at a fair price. This philosophy has enabled it to achieve a sustained growth and penetrate Mexico's major cities with offices of its own.

HDI Seguros Claims Information

This information will be listed on your HDI Mexican insurance policy

Mexico toll-free claims phone number:

01-800-019-6000

US / Canadian toll-free phone number for resolving / finalizing your claim after you return from Mexico:

1-800-284-9783

HDI Seguros has a 24 hour toll-free claims hotline for reporting claims while in Mexico. The claims operators speak both English and Spanish. In the event of a claim, you must report the claim while you are still in Mexico (If you leave the country without reporting the claim, you risk having the claim denied). When you call the toll-free claims number, the claims operator will then dispatch a local claims adjuster to meet with you in your location.

In case of an accident, it is advised that you do the following:

1. Obtain name, address, and telephone number of each driver

2. Obtain name, address, and telephone number of each passenger

3. Obtain name, address, and telephone number of each witness

4. Obtain name and policy number of the insurance company for each vehicle in the accident

5. Do not admit fault or assume responsibility for the accident

6. Do not discuss the details of the accident with anyone other than a police officer

7. Obtain the number of the police report, name and badge number of the police who investigate the accident